IT Support Technician / Computer Repair Specialist

Are you a skilled Computer Technician with a passion for troubleshooting and repairing hardware and software issues? We are seeking a detail-oriented and customer-focused IT Support Technician to join our team in Bali (Canggu, Ubud, Denpasar, Jimbaran). Our company, Private Advertiser, is a dynamic and innovative organization with a strong focus on technology and customer satisfaction. As an IT Support Technician, you will be the backbone of our technical support team, ensuring that our clients and employees have a seamless and efficient IT experience.

In this role, you will be responsible for providing technical support and assistance to our clients and employees. You will diagnose and resolve hardware and software issues, install and configure software and hardware, and ensure that our IT systems are running smoothly. You will also be responsible for maintaining and updating our IT infrastructure, including servers, networks, and workstations. Additionally, you will provide training and support to our employees on the use of our IT systems and software.

This is an exciting opportunity to join a growing company and be part of a team that is committed to providing the best possible IT support and services. If you are a skilled and passionate IT professional with a strong customer service orientation, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Provide technical support and assistance to clients and employees.
• Diagnose and resolve hardware and software issues.
• Install and configure software and hardware.
• Maintain and update IT infrastructure, including servers, networks, and workstations.
• Provide training and support to employees on the use of IT systems and software.
• Ensure the security and integrity of our IT systems.
• Monitor and analyze IT systems for performance and efficiency.
• Stay up-to-date with the latest technology trends and best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support and technical troubleshooting.
• Certifications in ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator would be a plus.
• Strong knowledge of Windows and Linux operating systems.
• Proficiency in using IT support tools such as ServiceNow, Jira, and remote desktop software.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

Lowongan Terkait